Array Northampton, MA

Project Coordinator

Project Coordinator

Keiter Corporation is a family-run business that has grown and flourished thanks in part to the core values we live by. Trust, Communication, Accountability, Respect, and Growth. We focus on career building, competitive salaries, and rewarding benefits for all our employees.

The Project Coordinator works collaboratively with all departments and is responsible to manage the project life cycle and customer experience. The ideal candidate would be someone who enjoys looking at the big picture and discovering ways to create more efficient processes, while simultaneously keeping all key project stakeholders well informed of issues and progress against project goals.

Duties and Responsibilities

  • Customer relationship management (both residential and commercial clients)
  • Manage Customer Relationship Management (C.R.M.) Platform
  • Work closely with Pre-Construction Managers during the Project Development experience
  • Attend interdepartmental meetings with Director of Pre-Construction, Director of Operations, and Operations Manager
  • Collaborate in the project transition process
  • Permitting
  • Information Management
  • Customer check-ins and updates
  • Work alongside operations to maintain communication during project lifecycle
  • Participate in Project Management Software
  • Initiate effective communication between all departments
  • Administrative duties as required

Requirements

  • 4-year college degree in Business or Communications preferred
  • Minimum 5-years of customer service experience
  • Computer Literate